If you don’t track your phone calls, you are missing out on knowing the true effectiveness of your online marketing. You are also missing out on a wealth of knowledge you can get from on knowing how your employees interact with your customers.Our call tracking software will allow you to track phone calls from any source, any website, any advertising campaign - online as well as offline. You will also be able to monitor, record and review customer-employee phone conversations. This will help you not only improve the effectiveness of your Internet marketing efforts, but also give your customer service and sales a boost.
Why should I track and record phone calls?
- You will get accurate performance data for any marketing channel or campaign. You won’t have to wonder where your phone calls came from anymore!
- You can improve customer service. Knowing how your employees react with customers will help you with customer service quality control.